• Australian Tourism Accreditation Program (ATAP)
• ATAP - What's Involved
• ATAP - Fees
• Registration Form - (162kb PDF)
• Accreditation Home

4 Easy Steps to becoming ATAP Accredited:

Step 1 - Register for the program

Download your registration form or contact SATIC to register.

Submit your registration form and payment to SATIC.

Step 2 - Access the Accreditation Program

Once registered you will be issued with a unique username and password to access the Australian Tourism Accreditation Program On-line (ATAP Online).

ATAP Online has been designed for you to work progressively through the accreditation criteria and includes a number of templates and examples that can be modified to suit your business.

Australian Tourism Accreditation Program Criteria:

• Business Information
  • Registration of Business Name & ABN
  • Business Description
  • Special provisions and facilities offered
• Legal Requirements & Insurance Details
  
  • Relevant Licences
  • Public Liability & Vehicle Insurance
  • WorkCover
• Business Planning
  
  • Marketing Strategy, Goals & Budget
  • Business Description
  • Goals & Action Plans
• Customer Service
  • Customer Service Policies & Procedures
  • Bookings & Cancellations
  • Signage, Access & Parking
  • Customer Feedback & Complaints
• Business Operating Systems
  • Business Operation Systems
  • Stock Control and Goods & Services Management
  • Cleaning & Maintenance
• Human Resource Management
  • Recruitment & Selection
  • Induction & Position Descriptions
  • Communication
  • Training & Development
  • Personnel Records
  • Organisational Chart
• Risk Management Policies
  • Risk Management Policies & Plans
  • Emergency Evacuation Procedures
  • First Aid
• Economic Sustainability & Financial Systems
  • Budgeting
• Environmental Management
  • Sustainable Energy & Water Use
  • Environmental Monitoring & Reporting
  • Fire Management
  • Interpretation
• Social and Cultural Sustainability
• Continuous Improvement
• Code of Practice

Step 3 - Complete and Submit
We reccommend that you complete your ATAP Online submission as soon as possible. The less time spent completing the submission means a longer period gaining the full value of being accreditated.

Assistance is available at no charge to registered operators.

Once your submission is complete, it will be forwarded to SATIC for review.

If there is outstanding information or you have not met the standard for accreditation, you will be informed in writing of any areas that need improvement.  You will then have the opportunity and assistance to revise your submission until accreditation is achieved.

Step 4 - Congratulations - you are Accredited!
On successful completion of the online review, you will become an accredited tourism business and a member of the South Australian Tourism Industry Council (SATIC). You will be issued accreditation status and receive your certificate and accreditation logo for use in marketing activities.

On-site visits are conducted periodically. Initial onsite visits are conducted within the first 6 months of achieving accreditation. Continual onsite visits take place every second to third year to ensure continual improvement and the credibility of the accreditation program. Onsite visits are pre-arranged and all information sighted is treated as strictly confidential.