Customer Feedback Service

In today's competitive business environment, it is important to consistently measure your customers' satisfaction in order to evaluate and continually improve your own performance.

SATIC's customer feedback management service streamlines the way you collect and collate your customer feedback, providing you with valuable feedback results.

The feedback you receive is a useful insight into your customers perceptions of your business. Results can be tracked on a monthly basis as can also be benchmarked against over all feedback received. 

As part of SATIC's feedback management service, we collect and collate your customer feedback results from both the feedback cards and the online "Dynamic Tick" and provide you with an easy to read feedback report each month. 

All individual responses are completely confidential.

“Customer feedback is invaluable and SATIC’s Quality Assurance forms and Dynamic Tick on our website are terrific tools.

Guests understand that their opinions are not only heard by us, but by industry and we like promoting the Tick!

The positive comments we receive via SATIC each month motivates us and staff.  It’s recognition for a job well done.

SATIC’s feedback provides fodder for website testimonials.  Imagine – free advertising for your business!” 

Bronwyn Lucas, Quorn Caravan Park (April 2010)

 

Feedback postcards are available for purchase, 100 cards for $40.00

To place your order, please email SATIC