Learn how membership with SATIC and involvement in its programs can develop your tourism business.

Ward Tilbrook, SATIC's Chief Executive and Anneliese Powell, SATIC's Tourism Awards Coordinator are holding regional workshops to assist you.. All workshops are for one hour, free of charge and both members & non-members are welcome.

Industry Development Programs - Ward Tilbrook, Chief Executive

The Tourism Accreditation 'tick' highlights tourism businesses that are nationally endorsed as being quality assured. Accredited tourism businesses are recognised as professional, ethical and reliable operators, which deliver high quality tourism experiences.

Why come along?

• Discover the benefits of tourism accreditation
• Find out which accreditation program is best for your business
• Learn about the T-QUAL logo
• Ask questions specifically related to your own business' accreditation
• Learn how to utilise SATIC’s customer feedback service

Tourism Awards – Business Excellence - Anneliese Powell, Tourism Awards Coordinator

Achieving an accolade in the State’s premier Tourism Awards will give your business a valuable marketing advantage. The process aims to recognise and promote excellence in tourism.

Why come along?

• Find out why you should enter
• Learn how to nominate
• Get hints and tips from the judges
• Ask questions specifically related to your own submission
• Make your submission stand out from the competition

Download the flyer

When: Thursday, 10 May 2012 10am - 3pm

(Select a one-hour session that best suits you between 10am and 3pm)

Where: Sinclair's Gully - The Rubida Room, 288 Colonial Drive, Norton Summit

Investment: FREE - bookings essential, spaces are strictly limited.

SECURE YOUR PLACE AND BOOK NOW

Learn how membership with SATIC and involvement in its programs can develop your tourism business.

Ward Tilbrook, SATIC's Chief Executive and Anneliese Powell, SATIC's Tourism Awards Coordinator are holding regional workshops to assist you.. All workshops are for one hour, free of charge and both members & non-members are welcome.

Industry Development Programs - Ward Tilbrook, Chief Executive

The Tourism Accreditation 'tick' highlights tourism businesses that are nationally endorsed as being quality assured. Accredited tourism businesses are recognised as professional, ethical and reliable operators, which deliver high quality tourism experiences.

Why come along?

• Discover the benefits of tourism accreditation
• Find out which accreditation program is best for your business
• Learn about the T-QUAL logo
• Ask questions specifically related to your own business' accreditation
• Learn how to utilise SATIC’s customer feedback service

Tourism Awards – Business Excellence - Anneliese Powell, Tourism Awards Coordinator

Achieving an accolade in the State’s premier Tourism Awards will give your business a valuable marketing advantage. The process aims to recognise and promote excellence in tourism.

Why come along?

• Find out why you should enter
• Learn how to nominate
• Get hints and tips from the judges
• Ask questions specifically related to your own submission
• Make your submission stand out from the competition

Download the flyer

When: Tuesday, 15 May 2012 10am - 3pm

(Select a one-hour session that best suits you between 10am and 3pm)

Where: TeAro Estate, 20 Queen Street, Williamstown

Investment: FREE - bookings essential, spaces are strictly limited.

SECURE YOUR PLACE AND BOOK NOW

Learn how membership with SATIC and involvement in its programs can develop your tourism business.

Ward Tilbrook, SATIC's Chief Executive and Anneliese Powell, SATIC's Tourism Awards Coordinator are holding regional workshops to assist you.. All workshops are for one hour, free of charge and both members & non-members are welcome.

Industry Development Programs - Ward Tilbrook, Chief Executive

The Tourism Accreditation 'tick' highlights tourism businesses that are nationally endorsed as being quality assured. Accredited tourism businesses are recognised as professional, ethical and reliable operators, which deliver high quality tourism experiences.

Why come along?

• Discover the benefits of tourism accreditation
• Find out which accreditation program is best for your business
• Learn about the T-QUAL logo
• Ask questions specifically related to your own business' accreditation
• Learn how to utilise SATIC’s customer feedback service

Tourism Awards – Business Excellence - Anneliese Powell, Tourism Awards Coordinator

Achieving an accolade in the State’s premier Tourism Awards will give your business a valuable marketing advantage. The process aims to recognise and promote excellence in tourism.

Why come along?

• Find out why you should enter
• Learn how to nominate
• Get hints and tips from the judges
• Ask questions specifically related to your own submission
• Make your submission stand out from the competition

Download the flyer

When: Wednesday, 16 May 2012 10am - 3pm

(Select a one-hour session that best suits you between 10am and 3pm)

Where: Clare Country Club, White Hut Road, Clare

Investment: FREE - bookings essential, spaces are strictly limited.

SECURE YOUR PLACE AND BOOK NOW

Learn how membership with SATIC and involvement in its programs can develop your tourism business.

Ward Tilbrook, SATIC's Chief Executive and Anneliese Powell, SATIC's Tourism Awards Coordinator are holding regional workshops to assist you.. All workshops are for one hour, free of charge and both members & non-members are welcome.

Industry Development Programs - Ward Tilbrook, Chief Executive

The Tourism Accreditation 'tick' highlights tourism businesses that are nationally endorsed as being quality assured. Accredited tourism businesses are recognised as professional, ethical and reliable operators, which deliver high quality tourism experiences.

Why come along?

• Discover the benefits of tourism accreditation
• Find out which accreditation program is best for your business
• Learn about the T-QUAL logo
• Ask questions specifically related to your own business' accreditation
• Learn how to utilise SATIC’s customer feedback service

Tourism Awards – Business Excellence - Anneliese Powell, Tourism Awards Coordinator

Achieving an accolade in the State’s premier Tourism Awards will give your business a valuable marketing advantage. The process aims to recognise and promote excellence in tourism.

Why come along?

• Find out why you should enter
• Learn how to nominate
• Get hints and tips from the judges
• Ask questions specifically related to your own submission
• Make your submission stand out from the competition

Download the flyer

When: Tuesday, 22 May 2012 9am - 12noon

(Select a one-hour session that best suits you between 9am and 12noon)

Where: Adelaide Central YHA, 135 Waymouth Street, Adelaide

Investment: FREE - bookings essential, spaces are strictly limited.

SECURE YOUR PLACE AND BOOK NOW

Learn how membership with SATIC and involvement in its programs can develop your tourism business.

Ward Tilbrook, SATIC's Chief Executive and Anneliese Powell, SATIC's Tourism Awards Coordinator are holding regional workshops to assist you.. All workshops are for one hour, free of charge and both members & non-members are welcome.

Industry Development Programs - Ward Tilbrook, Chief Executive

The Tourism Accreditation 'tick' highlights tourism businesses that are nationally endorsed as being quality assured. Accredited tourism businesses are recognised as professional, ethical and reliable operators, which deliver high quality tourism experiences.

Why come along?

• Discover the benefits of tourism accreditation
• Find out which accreditation program is best for your business
• Learn about the T-QUAL logo
• Ask questions specifically related to your own business' accreditation
• Learn how to utilise SATIC’s customer feedback service

Tourism Awards – Business Excellence - Anneliese Powell, Tourism Awards Coordinator

Achieving an accolade in the State’s premier Tourism Awards will give your business a valuable marketing advantage. The process aims to recognise and promote excellence in tourism.

Why come along?

• Find out why you should enter
• Learn how to nominate
• Get hints and tips from the judges
• Ask questions specifically related to your own submission
• Make your submission stand out from the competition

Download the flyer

When: Thursday, 24 May 2012

(Select a one-hour session that best suits you between 10am and 3pm)

Where: Regional Development Australia - Limestone Coast office, Leadlight Room, "Old Town Hall", Commercial Street East
Mount Gambier
Investment: FREE - bookings essential, spaces are strictly limited. 

SECURE YOUR PLACE AND BOOK NOW

The 2012 convention will be an unmissable day filled with compelling masterclasses and impressive speakers to facilitate the continuous development of a dynamic, innovative and competetive tourism industry in our State.

When: Wednesday, 30 May 2012 | Registration: 9am | Convention: 9.30am - 5.45pm | Cocktail Function: 6pm-8pm

Where: Hilton Adelaide, 233 Victoria Square, Adelaide

Investment:

* By registering three or more delegates from the same company, you will save 20%.

** The Talking Tourism Convention Cocktail Function is included in your convention registration (both early bird and full registrations). This price is for guests interested in only attending the cocktail function.

VIEW CONVENTION PROGRAM

RSVP by Wednesday, 23 May 2012 

Cancellations:

Written cancellations received before 16 May will attract a full refund. Cancellations after this date will not be refunded. However, registration may be transferred to another person within the appropriate membership group.

For more information, please contact Chloe, SATIC's Training and Events Coordinator on chloe@satic.com.au or (08) 8110 0128.

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER

When: Tuesday, 5 June 2012, 9am - 4pm

Where: Yalumba, Eden Valley Road, Angaston

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Learn how membership with SATIC and involvement in its programs can develop your tourism business.

Ward Tilbrook, SATIC's Chief Executive and Anneliese Powell, SATIC's Tourism Awards Coordinator are holding regional workshops to assist you.. All workshops are for one hour, free of charge and both members & non-members are welcome.

Industry Development Programs - Ward Tilbrook, Chief Executive

The Tourism Accreditation 'tick' highlights tourism businesses that are nationally endorsed as being quality assured. Accredited tourism businesses are recognised as professional, ethical and reliable operators, which deliver high quality tourism experiences.

Why come along?

• Discover the benefits of tourism accreditation
• Find out which accreditation program is best for your business
• Learn about the T-QUAL logo
• Ask questions specifically related to your own business' accreditation
• Learn how to utilise SATIC’s customer feedback service

Tourism Awards – Business Excellence - Anneliese Powell, Tourism Awards Coordinator

Achieving an accolade in the State’s premier Tourism Awards will give your business a valuable marketing advantage. The process aims to recognise and promote excellence in tourism.

Why come along?

• Find out why you should enter
• Learn how to nominate
• Get hints and tips from the judges
• Ask questions specifically related to your own submission
• Make your submission stand out from the competition

Download the flyer

When: Wednesday, 6 June 2012 10am - 3pm

(Select a one-hour session that best suits you between 10am and 3pm)

Where: Black Jack Get-A-Way - The Blacksmith's Chatter, 7 First Street, Orroroo

Investment: FREE - bookings essential, spaces are strictly limited.

SECURE YOUR PLACE AND BOOK NOW

Learn how membership with SATIC and involvement in its programs can develop your tourism business.

Ward Tilbrook, SATIC's Chief Executive and Anneliese Powell, SATIC's Tourism Awards Coordinator are holding regional workshops to assist you.. All workshops are for one hour, free of charge and both members & non-members are welcome.

Industry Development Programs - Ward Tilbrook, Chief Executive

The Tourism Accreditation 'tick' highlights tourism businesses that are nationally endorsed as being quality assured. Accredited tourism businesses are recognised as professional, ethical and reliable operators, which deliver high quality tourism experiences.

Why come along?

• Discover the benefits of tourism accreditation
• Find out which accreditation program is best for your business
• Learn about the T-QUAL logo
• Ask questions specifically related to your own business' accreditation
• Learn how to utilise SATIC’s customer feedback service

Tourism Awards – Business Excellence - Anneliese Powell, Tourism Awards Coordinator

Achieving an accolade in the State’s premier Tourism Awards will give your business a valuable marketing advantage. The process aims to recognise and promote excellence in tourism.

Why come along?

• Find out why you should enter
• Learn how to nominate
• Get hints and tips from the judges
• Ask questions specifically related to your own submission
• Make your submission stand out from the competition

Download the flyer

When: Thursday, 7 June 2012 1pm - 5pm

(Select a one-hour session that best suits you between 1pm and 5pm)

Where: Banrock Station Wine and Wetlands Centre, Holmes Road, Kingston-on-Murray

Investment: FREE - bookings essential, spaces are strictly limited.

SECURE YOUR PLACE AND BOOK NOW

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident business decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Thursday, 7June 2012, 9am - 4pm

Where: Mount Gambier Main Corner, Civic Centre, 10 Watson Ave,  Mount Gambier

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Learn how membership with SATIC and involvement in its programs can develop your tourism business.

Ward Tilbrook, SATIC's Chief Executive and Anneliese Powell, SATIC's Tourism Awards Coordinator are holding regional workshops to assist you.. All workshops are for one hour, free of charge and both members & non-members are welcome.

Industry Development Programs - Ward Tilbrook, Chief Executive

The Tourism Accreditation 'tick' highlights tourism businesses that are nationally endorsed as being quality assured. Accredited tourism businesses are recognised as professional, ethical and reliable operators, which deliver high quality tourism experiences.

Why come along?

• Discover the benefits of tourism accreditation
• Find out which accreditation program is best for your business
• Learn about the T-QUAL logo
• Ask questions specifically related to your own business' accreditation
• Learn how to utilise SATIC’s customer feedback service

Tourism Awards – Business Excellence - Anneliese Powell, Tourism Awards Coordinator

Achieving an accolade in the State’s premier Tourism Awards will give your business a valuable marketing advantage. The process aims to recognise and promote excellence in tourism.

Why come along?

• Find out why you should enter
• Learn how to nominate
• Get hints and tips from the judges
• Ask questions specifically related to your own submission
• Make your submission stand out from the competition

Download the flyer

When: Friday, 8 June 2012 1pm - 5pm

(Select a one-hour session that best suits you between 1pm and 5pm)

Where: Mannum Motel - The Barn Conference Centre, 76 Cliff Street
Mannum
 

Investment: FREE - bookings essential, spaces are strictly limited.

SECURE YOUR PLACE AND BOOK NOW

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Thursday 14 June 2012 from 9.30am - 1pm

Where: RDA Murraylands Office, 137 Adelaide Road, Murray Bridge

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to improve your online presence straight away.

DOWNLOAD THE FLYER

When: Tuesday, 19 June 2012, 9am - 4pm

Where: RDA Mount Barker Boardroom, 38 Adelaide Road, Mount Barker

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by: