With Australia's carbon price coming into effect in July, this one-day conference will take a frank look at the challenges and opportunities for tourism operators.

Facing a unique policy landscape, Australian tourism can gain a competitive edge by developing genuinely sustainable tourism experiences and marketing them effectively. But it will require a strategic approach and coordination through the supply chain. 

Ahead of the Australian Tourism Awards, Qantas will convene policymakers, business leaders and marketers to identify how the industry should position itself in the low-carbon economy.

The inaugural Qantas Sustainable Tourism Summit promises to be a thought-provoking, agenda-setting event that addresses the issue of Australian tourism sustainability in its national and global context.

This is a complimentary event.

Download the Summit flyer

The Qantas Australian Tourism Awards are the tourism industry's largest and most prestigious event. They acknowledge and celebrate Australia's tourism operators that have demonstrated excellence and outstanding achievement.

Winners will be announced at the exciting and entertaining awards presentation and dinner on Friday 2 March 2012 at the Cairns Convention Centre.

Tickets are on sale now. Single tickets are $199, and a table of ten $1950 (there will be a $10 fee per booking). Book by 15 January and go into the draw for some great prizes.

When: Friday, 2 March 2012

Where: Cairns Convention Centre, Queensland

READ MORE or BOOK TICKETS ONLINE

For enquiries regarding tickets, please contact the National Tourism Alliance on (02) 9264 2185 or info@australiantourismawards.com.au

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to

improve your online presence straight away.

DOWNLOAD THE FLYER

When: Wednesday, 14 March 2012 9am - 4pm

Where: John Pirie Motor Inn, 166-172 Warnertown Rd, Port Pirie

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to improve your online presence straight away.

DOWNLOAD THE FLYER

When: Thursday, 15 March 2012 9am - 4pm

Where: Clare Country Club, White Hut Road, Clare

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

No longer can we rely on the koala to attract Chinese visitors to South Australia.

If SA businesses want a slice of the multi billion dollar pie that is the Chinese tourist market we need to become more innovative and operators who want to grow in the China market need to be aware of the motivations and expectations of Chinese travellers.

Chinese Language and Cultural Advice is delivering a ten-hour course, Beginner’s Mandarin Language, specifically designed for the South Australian tourism industry that enables adult learners of any age to quickly begin to understand and speak Mandarin, useable in everyday life.

Course content includes:

• Pronunciation of names and using titles
• Greetings (formal and informal)
• Giving directions
• Commonly used questions
• and more

Please note this is a 2-day class and is limited to 10 participants to ensure each participant has maximum attention.

DOWNLOAD THE FLYER

 When: Wednesday 21 and Thursday 22 March 2012 9.30am - 3.30pm

Where: Hilton Adelaide, 233 Victoria Square, Adelaide

Investment: SATIC Members: $495, Non-SATIC Members: $ 645

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment. If you should cancel within 6 days of the scheduled course, you will not be refunded.

The Minister for Tourism the Hon Gail Gago MLC invites the tourism industry to the 2012 South Australian Tourism Awards Launch.

Guests will have the opportunity to gain special insights from South Australian Tourism Awards champion Steve Brown, Getaways Reservation Service.

MC: Ward Tilbrook, Chief Executive, South Australian Tourism Industry Council

When: Wednesday, 21 March 2012, 3pm - 5pm

Where: Award-winning Great Southern Rail Adelaide Parklands Terminal (entrance off Richmond Road or Sir Donald Bradman Drive, Keswick)

RSVP: 14 March 2012

SECURE YOUR PLACE & BOOK NOW

This special event booked out in 24 hours last year, so please book early. RSVP essential.

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER

When: Tuesday, 27 March 2012, 9am - 4pm

Where: RDA Murraylands Offices, 137 Adelaide Road, Murray Bridge

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to improve your online presence straight away.

DOWNLOAD THE FLYER

When: Tuesday, 3 April 2012 9am - 4pm

Where: Farmshed Museum & Tourism Centre, 50 Moonta Road, Kadina

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Wednesday, 4 April 2012 from 9.30am - 1pm

Where: Mount Gambier Main Corner, Civic Centre, 10 Watson Avenue, Mount Gambier

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident financial decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Tuesday 10 April 2012, 9am - 4pm

Where: Exact location TBA, Barossa

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER

When: Tuesday, 10 April 2012, 9am - 4pm

Where: Farmshed Museum & Tourism Centre, 50 Moonta Road, Kadina

Investment: SATIC Members $190, NON-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.   

Supported by:

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER

When: Wednesday, 11 April 2012, 9am - 4pm

Where: John Pirie Motor Inn, 166-172 Warnertown Road, Port Pirie

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to improve your online presence straight away.

DOWNLOAD THE FLYER

When: Wednesday, 11 April 2012, 9am - 4pm

Where: RDA Whyalla Training Offices, 127 Nicholson Ave, Whyalla Norrie

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER

When: Thursday, 12 April 2012, 9am - 4pm

Where: Clare Country Club, White Hut Road, Clare

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to improve your online presence straight away.

DOWNLOAD THE FLYER

When: Tuesday, 17 April 2012, 9am - 4pm

Where: Hilton Adelaide, 233 Victoria Square, Adelaide

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Wednesday 2 May 2012 from 9.30am - 1pm

Where: RDA Far North Business Centre, 2A Stirling Road, Port Augusta

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER                  

 When: Wednesday, 16 May 2012, 9am - 4pm                                                

Where: RDA Whyalla Training Offices, 127 Nicholson Ave, Whyalla Norrie

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW 

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

SAVE THE DATE

The State-wide e-Tourism Convention will promote best practice and encourage thought leadership with the theme - e-Tourism: the revolution of tourism information, distribution and sales

When: Wednesday, 30 May 2012

Where: Level 1, Hilton Adelaide, 233 Victoria Square

More details to follow

CALL FOR PRESENTATIONS ARE CURRENTLY OPEN - READ MORE

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER

When: Tuesday, 5 June 2012, 9am - 4pm

Where: Chateau Tanunda, 9 Basedow Road, Barossa

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident financial decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Thursday, 7June 2012, 9am - 4pm

Where: Mount Gambier Main Corner, Civic Centre, 10 Watson Ave,  Mount Gambier

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Thursday 14 June 2012 from 9.30am - 1pm

Where: RDA Murraylands Office, 137 Adelaide Road, Murray Bridge

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

The Australian Tourism Exchange (ATE) 2012 is Australia's premier tourism trade event. ATE provides a forum for Australian businesses to showcase their product, meet overseas contacts and negotiate business deals. 

The event will be held at the Perth Convention and Exhibition Centre.

Eastern hemisphere module is from Friday, 15 June to Sunday, 17 June and western hemisphere module from Monday, 18 June to Thursday, 21 June.

Seller applications close on Tuesday, 6 December.

For further information visit the ATE 2012 website.

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to improve your online presence straight away.

DOWNLOAD THE FLYER

When: Tuesday, 19 June 2012, 9am - 4pm

Where: RDA Mount Barker Boardroom, 38 Adelaide Road, Mount Barker

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Thursday 21 June 2012 from 9.30am - 1pm

Where: Hilton Adelaide, 233 Victoria Square, Adelaide

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to improve your online presence straight away.

DOWNLOAD THE FLYER

When: Tuesday, 26 June 2012, 9am - 4pm

Where: Victor Harbor Council Chambers, Corner of George Main Road and Bay Road, Victor Harbor

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER

When: Wednesday, 27 June 2012, 9am - 4pm

Where: RDA Port Lincoln Boardroom, 89 Liverpool Street, Port Lincoln

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to improve your online presence straight away.

DOWNLOAD THE FLYER

When: Wednesday, 27 June 2012, 9am - 4pm

Where: Aurora Ozone Hotel, The Foreshore, Kingscote

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to improve your online presence straight away.

DOWNLOAD THE FLYER

When: Thursday, 4 July 2012 9am - 4pm

Where:  Exact location TBC, Port Lincoln

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident financial decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Wednesday, 11July 2012, 9am - 4pm

Where: RDA Far North Business Centre, 2A Stirling Road, Port Augusta

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER

When: Wednesday, 18 July 2012, 9am - 4pm

Where: RDA Mount Barker Boardoom, 38 Adelaide Road, Mount Barker

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to improve your online presence straight away.

DOWNLOAD THE FLYER

When: Tuesday, 18 July 2012 9am - 4pm

Where: Exact location TBA, Barossa

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to improve your online presence straight away.

DOWNLOAD THE FLYER

When: Tuesday, 24 July 2012 9am - 4pm

Where: RDA Murraylands Offices, 137 Adelaide Road, Murray Bridge

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident financial decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Thursday, 26 July 2012, 9am - 4pm

Where: Hilton Adelaide, 233 Victoria Square, Adelaide

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Wednesday 8 August 2012 from 9.30am - 1pm

Where: Victor Harbor Council Chambers, Cnr George Main Road and Bay Road, Victor Harbor

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Thursday 9 August 2012 from 9.30am - 1pm

Where: Aurora Ozone Hotel, The Foreshore, Kingscote

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER

When: Wednesday, 15 August 2012, 9am - 4pm

Where: Hilton Adelaide, 233 Victoria Square, Adelaide

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER

When: Wednesday, 29 August 2012, 9am - 4pm

Where: Victor Harbor Council Chambers, Corner of George Main Road and Bay Road, Victor Harbor

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER

When: Tuesday, 28 August 2012, 9am - 4pm

Where: Aurora Ozone Hotel, The Foreshore, Kingscote

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident financial decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Tuesday 28 August 2012, 9am - 4pm

Where: The Farmshed Museum and Tourism Centre, 50 Moonta Road, Kadina

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident financial decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Wednesday 29 August 2012, 9am - 4pm

Where: John Pirie Motor Inn, 166-172 Warnertown Road, Port Pirie

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident financial decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Thursday 30 August 2012, 9am - 4pm

Where: Clare Country Club, White Hut Road, Clare

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER

When: Tuesday, 4 September 2012, 9am - 4pm

Where: Mount Gambier Main Corner, Mount Gambier

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Tuesday 4 September 2012 from 1pm - 4.30pm

Where: The Farm Shed Museum and Tourism Centre, 50 Moonta Road, Kadina

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Wednesday 5 September 2012 from 9.30am - 1pm

Where: John Pirie Motor Inn, 166-172 Warnertown Road, Port Pirie

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Thursday 6 September 2012 from 9.30am - 1pm

Where: Clare Country Club, White Hut Road, Clare

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident financial decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Tuesday 18 September 2012, 9am - 4pm

Where: Victor Harbor Council Chambers, Cnr George Main Road and  Bay Road, Victor Harbor

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident financial decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Wednesday 19 September 2012, 9am - 4pm

Where: Aurora Ozone Hotel, The Foreshore, Kingscote

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Wednesday 26 September 2012 from 1pm - 4.30pm

Where: RDA Whyalla Training Offices, 127 Nicholson Avenue, Whyalla Norrie

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au. 

Supported by:

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to improve your online presence straight away.

DOWNLOAD THE FLYER

When: Thursday, 27 September 2012, 9am - 4pm

Where: RDA Far North Business Centre, 2A Stirling Road, Port Augusta

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Wednesday 3 October 2012 from 9.30am - 1pm

Where: RDA Mount Barker, 38 Adelaide Road, Mount Barker

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident financial decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Tuesday 9 October 2012, 9am - 4pm

Where: RDA Whyalla Training Centre, 127 Nicholson Avenue, Whyalla Norrie

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Thursday 11 October 2012 from 9.30am - 1pm

Where: Jacob's Creek Visitor Centre, Rowland Flat

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

There are many businesses who are finding times a little tough at the moment, and smaller businesses are no exception.

But there are things that small businesses can do, that will help survival and even encourage growth.

• Managing your time
• Know where you are going
• Know where your money is
• Know about marketing

Testimonial for Mike Norman's workshop:

"A really well- planned and well executed presentation, engaging, informative and thoroughly relevant. Some key pointers on running a small business."

- Testimonial from the 2012 SA Tourism: Surviving & Thriving Conference

DOWNLOAD THE FLYER

When: Thursday, 11 October 2012, 9am - 4pm

Where: RDA Far North Business Centre, 2A Stirling Road, Port Augusta

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident financial decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Wednesday 17 October 2012, 9am - 4pm

Where: RDA Murraylands Offices, 137 Adelaide Road, Murray Bridge

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident financial decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Wednesday 24 August 2012, 9am - 4pm

Where: RDA Mount Barker, 38 Adelaide Road, Mount Barker

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Supported by:

Word of mouth is the most valuable form of advertising, so for your Chinese visitors to go back to China and rave to their friends and relatives about their amazing South Australian experience, it is crucial that you meet the needs of your Chinese guests and understanding important cultural differences.

Exclusively designed for the South Australian tourism industry, this half-day workshop will help you understand:

• Differences between China and Australia : food, traffic, housing, personal space
• Pronunciation of Chinese names : method to pronounce names such as ‘Xiao’ and ‘Zhu’; business card etiquette
• Chinese communication styles : indirect, non-verbal and group oriented communication
• Chinese hierarchy : hierarchy in the family and in the workplace
• ‘Face’ : losing ‘face’, gaining ‘face’, giving ‘face’ and ‘face’ in relation to promoting your product/service to a Chinese customer
• ‘Guanxi’ (networking/relationships) : how to build and maintain ‘guanxi’ and acknowledging significant festivals in the Greater China region
• Meetings : presenting to a Chinese audience and working with an interpreter
• Hosting a Chinese delegation : seating positions, social etiquette and appropriate gifts

DOWNLOAD THE FLYER

When: Wednesday 7 November 2012 from 9.30am - 1pm

Where: Exact location TBA, Port Lincoln

Investment: SATIC Members $235, Non-SATIC members $305

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

These days, it is essential that every business has a website. But not any old website… they need a website that works!

As the major information source of our time, the Internet is used by millions of people every day to search for information on products and services - therefore it is critical that all businesses invest in an online presence to simply remain in the game.

This workshop is designed for those businesses who want to get ahead of the game, and learn how to leverage the online space effectively for their business.

So, if you want to learn how to develop a website that will achieve results for your business’ bottom line and stay ahead of your industry competitors, then this workshop will provide you with the information and tools you need to improve your online presence straight away.

DOWNLOAD THE FLYER

When: Thursday, 8 November 2012, 9am - 4pm

Where: Mount Gambier Main Corner, Civic Centre, 10 Watson Avenue, Mount Gambier

Investment: SATIC Members $190, Non-SATIC Members $240

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

Together SATIC and the Davidson Institute are providing an opportunity to get the education you need to make confident financial decisions.

Taking responsibility for the future means knowing enough about money to make the right decisions. Careful, early planning could significantly increase the potential value of your business.

This short course is designed to help you:

• Build a structured business plan
• Clarify your medium and long-term goals
• Identify the resources you have
• Take steps toward more successful outcomes

You will learn how to:

• Address key elements that should be included in business plans
• Implement short to medium term business plans and longer-term succession plans
• Set goals for key performance areas
• Identify risks that may affect your business, and how to minimise their effect
• Estimate the value of your business
• Use the resources and skills of key advisors

DOWNLOAD THE FLYER

When: Wednesdat 14 November 2012, 9am - 4pm

Where: Exact location TBA, Port Lincoln

Investment: SATIC Members $225, Non-SATIC Members $295

SECURE YOUR PLACE AND REGISTER NOW

Please note: If minimum numbers are not met, you will receive notification of the cancelled event and receive a reimbursement of your payment.

Please note that if you should cancel within 6 days of the scheduled course, you will not be refunded.

For more details, please contact Chloe Camilleri (SATIC Training and Events Coordinator) on 8110 0128 or chloe@satic.com.au.

SAVE THE DATE for the 2012 South Australian Tourism Awards Gala Dinner

When: Friday, 23 November 2012

Where: Halls F&G, Adelaide Convention Centre, North Tce, Adelaide

Further details to come.